Spitze Consulting

Oskar Davidsen - Samarbejdet om Kvalitets Spiritus og Cocktail Træning

Udfordring

En af landets førende leverandører af vin og spiritus søgte en partner, der kunne levere professionel træning inden for spiritus, cocktails og ikke mindst historien bag produkterne. I løbet af de sidste fire år har dette samarbejde inspireret mange kolleger til at skabe gode gæsteoplevelser og servere kvalitets spiritus.

Indsigt

Oskar Davidsen havde behov for en go-to løsning for at øge brugen af deres produkter og værdsætte kvalitets spiritus blandt deres kunder. Dette krævede en bred vifte af viden, der let kunne præsenteres selv for den mest uerfarne tjener, bartender eller servicemedarbejder.

 

Vi fik udleveret deres omfattende produktkatalog og satte os grundigt ind i porteføljen. Kombineret med vores omfattende viden om de forskellige kategorier var vi godt klædt på til at håndtere opgaven. Vi blev introduceret til de nøglekunder, der var afgørende for Oskar Davidsens succes med os som samarbejdspartner og fik mulighed for at styrke og fastholde samarbejdet med dem.

Løsning

Vi udviklede klart definerede femtrins uddannelsesplaner, der kunne tilpasses de individuelle nøglekunder. Vi brugte materialer, der direkte tilføjede værdi til Oskar Davidsens produktportefølje. Samtidig implementerede vi disse materialer på menuerne på de steder, vi besøgte. I dag har vores træningsprogrammer gjort det sådan, at kunderne ser en fordel i at vælge Oskar Davidsen som leverandør, og det er vi meget tilfredse med.

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