Spitze Consulting

Restaurant Silo - Grafisk Fortolkning af Smagsoplevelser

Udfordring

Yves Le Lay, en af landets mest talentfulde kokke, stod over for en unik udfordring. Han havde brug for en leverandør, der kunne oversætte hans fars komplicerede håndskrift til en grafisk form. Selvom det lød simpelt på papiret, viste det sig at være en udfordrende opgave. Denne opgave gav også anledning til en spændende samtale om, hvordan cocktails kunne komplementere maden. Svaret blev Indokina, og det åbnede dørene for en spændende udfordring.

Indsigt

Projektet, kendt som The Silo, havde som mål at skabe en international atmosfære og give gæsterne en følelse af at træde ind i en verdensklasse-oplevelse. Det var afgørende at forenkle spiritusudvalget, udvikle en let administrerbar menu og sikre, at personalet kunne håndtere det. Vi foreslog også at deltage i baredesignprocessen for at sikre, at det passede til udfordringens karakter. Endelig var det vigtigt at holde sig inden for budgettet.

Løsning

Vi tilføjede en ekstra bartenderskranke i baren for at muliggøre to bartendere i stedet for én, hvilket viste sig afgørende for at opretholde den høje kundetilstrømning siden restaurantens åbning i 2017. Sammen med restaurantchefen udviklede vi en “Picture-Recipe-Method” (PRM), der gjorde det nemt for alle at lave cocktails uden omfattende træning. Vi assisterede også med ekstra personale under åbningsperioden for at opretholde serviceniveauet. The Silo er fortsat et af de mest ambitiøse og spændende projekter, vi har været involveret i, og det er tilfredsstillende at se, at vores bidrag har haft en afgørende effekt på projektets succes.

I forbindelse med åbningen af Restaurant Silo har vi brugt Spitze, til at assistere både på spiritus, cocktails, indretning af baren samt generelt udtryk for at sikre at vi fik den bare vi havde ønsket os. Vi er, og har været, ekstremt glade for samarbejdet, og herfra skal der lyde de varmeste anbefalinger.
Michael Rønnebæk-Rørth
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